Shipping & Returns
Shipping Information
Last updated: 20.06.2025
Thank you for your interest in my artwork. Below you’ll find important information about shipping, delivery, and returns for original pieces purchased through this website.
Shipping Origin
All artworks are shipped from Zurich, Switzerland via Swiss Post or selected international couriers, depending on the destination and size of the artwork.
Processing Time
Orders are typically processed and shipped within 3–7 business days after full payment is received.
Commissioned artworks may require additional time and will be scheduled individually.
Shipping Destinations
I offer worldwide shipping. If your country is not listed at checkout, please get in touch via the Contact Form.
Packaging
Artworks are carefully packed using acid-free materials, hardboard or protective boxes depending on size and fragility.
I take great care to ensure safe delivery, but in the rare case of shipping damage, see the Returns section below.
Estimated Delivery Times
Switzerland: 2–5 business days
Europe: 5–10 business days
International: 10–21 business days (may vary by region)
Tracking details will be provided once the package has been dispatched.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes upon arrival.
These charges are the responsibility of the buyer and are not included in the purchase or shipping cost.
Shipping Costs
Shipping costs are calculated based on artwork size, weight, and destination. Final shipping fees will be shown at checkout or confirmed via email for special arrangements.
Returns & Damages
All original artworks are final sale and non-returnable, as each piece is one-of-a-kind.
If your artwork arrives damaged, please contact me via email you have became with the order or via the Contact Form within 5 days of delivery and include:
Photos of the damaged artwork and packaging
Your order number and full name
I will assess the situation and, if applicable, offer a refund or replacement (when possible).
Questions?
For any questions about shipping, commissions, or your order, please use the Contact Form. I’ll respond within 2–3 business days.